Support & Services

Medlab Scientific Equipments I Pvt. Ltd., a crucial division of the Medlab Group, is focused on providing comprehensive after-sales support. Its services encompass installations, calibrations, repairs, documentation, validations, annual maintenance, spare parts supply, as well as reinstallation and customization of various Medlab products for its clientele. Spearheaded by a proficient team of more than 150 customer service professionals and service engineers globally, the company is committed to catering to the after-sales service and annual maintenance contracts (AMC) for its Indian customers. Furthermore, the company boasts a specialized, technically adept team dedicated to addressing the needs of international clients, handling sales services, and managing annual maintenance contracts for its Indian customer base.

  • Sales Support No. - 8830128730/9137463481
  • Service Helpline No. +91-8857 806 866/ 9222 438 241
  • Email ID. sales@medlabse.com ;
  • Website. www.medlabse.com

What Service Does Medlab Provide?

Our company offers a range of services, ensuring timely maintenance and enhancing the lifespan and efficiency of medical devices. Medlab boasts a highly committed and constantly trained team, dedicated to serving our clients effectively.

Our Preventive Maintenance Service:

The significance of preventive maintenance cannot be overstated. It extends equipment lifespan, reduces downtime, minimizes reactive maintenance requests, aids in compliance management and inspections, and prevents costly emergency repairs.

Our Preventive Maintenance Service:

  • Annual Maintenance Contract Packages
  • Software Updates
  • Breakdown Services
  • Re-calibration and Validation
  • Preventive Maintenance
  • Comprehensive Maintenance Contract Packages
  • Critical Part Replacements
  • Simplified Spare Part Replacements
  • Contract durations of 1, 3, or 5 years
  • Repair of Faulty Parts
  • Low-cost Consumables
  • Online Support
  • Comprehensive Maintenance Contract Packages
  • Product Updates
  • Self-Help Knowledge
  • Reactive Technical Support
  • Upgradation Services

If your Walk-In Stability or Cold Chamber is causing issues during operation, it may be time to consider upgrading it with the Medlab Support System.

We Offer Upgrade Services For

  • Controlling Systems
  • Cooling Systems
  • Software
  • Energy Optimization
  • Onsite Calibration
  • Hardware/Software Qualification
  • Audit Quality Compliance
  • Certification And Training Programs
  • Product Training for Employees or Clients
  • Service Training for Employees or Clients
  • Audit Support by Our Technical Support Team

Our team is equipped to handle Chamber Assembly, Dismantling, and Shifting for Walk-In Stability Chambers, adhering to industry norms and safety regulations. Additionally, we provide accessories such as Medlab’s Medsoftec 21 CFR Part 11 Compliance Software, Data Loggers, Data Scanners, etc.

Our ongoing goal is to supply dependable research and testing equipment with comprehensive support to ensure long-term viability. We undertake AMC contracts for chambers manufactured by Medlab and other companies, offering various After Warranty Packages for mutual benefit. We also sell OEM parts from globally renowned manufacturers.

Software Support:

Our proficient technical team is well-versed in the precise installation of 21CFR Part 11-ready software. They provide support through remote monitoring both domestically and internationally.